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SMO-USA, Inc. is diligent in complying with its responsibilities
and obligations to treat personal information appropriately.
This privacy policy applies to the SMO-USA, Inc. website
and our data collection activities in connection with the
services we provide to our clients.
This privacy policy is intended to provide you with information
regarding the way SMO-USA, Inc. uses information collected
from this website and in connection with the services it
provides to help you make informed choices about the information
you may submit to us.
The Information We Collect and How We Use It
Information Collected via our Website
Our Website does not automatically collect individually
or personally identifiable information from those who visit
our Website ("Users"). We do not presently use "cookies" (information
transferred to a User's hard drive by the web site for record
keeping, site navigation or content purposes) in connection
with our Website, but we reserve the right to do so in the
future and this Privacy Policy will be amended accordingly.
While our Website produces logs capable of identifying the
home servers or IP addresses of Users and tracking the pages
accessed and information downloaded, we only use this information
to gain a greater understanding of who uses our Website and
what information they are seeking from us. We use this information
to consider how to improve our Website and to change the
content of the Website to provide information of greater
interest to Users. We do not use this information to identify
individual Users and we do not share this information with
third parties except those who are directly involved in the
development of our Website.
Information submitted to SMO-USA, Inc. through our
Website
In some areas of our Website you are offered the opportunity
to submit information about yourself or your business to
the Website.
Medical investigators and other clinical research professionals
who have an interest in working with SMO-USA, Inc. in clinical
studies may submit information to our Investigator Database.
Information gathered via the Investigator Database is used
to prescreen Investigators who may be interested in working
with us.
Patient Volunteers who may be interested in participating
in a clinical study being conducted by SMO-USA, Inc., or
those acting on their behalf, may submit information to our
Website, including personal information, may expect that
we will share that information with a current or future medical
investigator conducting a study that could potentially meet
the stated interests of the Volunteer. If a User sends an
unsolicited email through our Website regarding a clinical
study, we reserve the right to use or disclose the information
contained in the email to third parties without seeking any
additional consent from the User.
Other entities seeking to do business with SMO-USA, Inc.
should not submit unsolicited confidential or proprietary
information to our website. SMO-USA, Inc. reserves the right
to use or disclose unsolicited information for any purpose.
Our Website also has email links to SMO-USA, Inc. departments
such as the Contact Us page and various other pages. Information
submitted via these links will be used for the purposes described
on the page containing the link. You may expect that information
submitted via the links will be shared with the appropriate
SMO-USA, Inc. employee necessary to take action on the information
or request submitted. For example, resumes and information
related to those seeking employment will be shared with the
staff of the SMO-USA, Inc. Human Resources Department and
other SMO-USA, Inc. employees involved in the hiring process.
Information Collected in Connection with the Services
We Provide
As a pharmaceutical, biotechnical, and medical device
development services provider, we collect and analyze data
related to the development of therapeutic compounds and devices
which may include personal or individually identifiable data.
We are restrained by various agreements with our clients
from disclosing the information we collect in connection
with the services to third parties and our employees enter
into confidentiality agreements with us to limit their disclosures
of information. Disclosures of personal or individually identifiable
data of those involved in the services we provide will only
be made pursuant to informed consent documents executed by
those involved in the services we provide. We do not transfer
personal or individually identifiable information to third
parties other than those that are working with us on a project
or our clients and only then as authorized pursuant to appropriate
consent documents .
Other Possible Uses
SMO-USA, Inc. strives to keep personal or individually
identifiable data confidential and will ordinarily not disclose
such data in the absence of an appropriate authorization.
However, there may be circumstances in which we required
to disclose such data by law, regulation, court order, liability
concerns or to address the security and integrity of our
Website. In those circumstances, we will make reasonable
efforts to notify those affected prior to the disclosure.
Children and this Website
This SMO-USA, Inc. Website is not
intended or designed to attract children. We do not collect
or seek to collect information or data on our Website from
children under the age of 13 nor do we desire to receive
any information or data from children who visit our Website.
Questions regarding SMO-USA, Inc.'s compliance with the Children's
Online Privacy Protection Act or SMO-USA, Inc.'s inadvertent
collection of such data should be addressed to privacy@smo-usa.com
How to Update and Access the Information We Collect About
You
SMO-USA, Inc. makes every effort to ensure the information
we collect is reasonably related to the purpose of collection
and that it is accurate. If you have submitted information
to our Website you may update the information you submitted
by submitting it through the same manner you initially submitted
the information or by submitting the information to us via
our "Contact Us" page.
If you would like to review the information maintained about
you by SMO-USA, Inc. that is covered by this privacy policy,
you may submit a request to privacy@smo-usa.com. You may
expect that your identity will be verified prior to the production
of any records or any change being made to the information.
Security
The data we collect in connection with the services we provide is subject to
a number of laws and regulations and we will maintain the data in compliance
with those laws and regulations. SMO-USA, Inc. has committed substantial
resources in its information system and physical security and we will continue
to take reasonable precautions intended to protect personal or individually
identifiable data from unauthorized access, disclosure, alteration or destruction.
Comments and Complaints
Comments regarding the SMO-USA, Inc. Privacy Policy or complaints
regarding the manner in which personal or individually identifiable
information has been used should be directed to privacy@smo-usa.com
, SMO-USA, Inc., 8014 Cumming Highway, Suite 403-346, Canton, GA 30115, or by calling 770.704.8215. Within a
reasonable time following the receipt of a complaint, SMO-USA,
Inc. will contact the complainant, conduct an internal investigation
and report back to the complainant in an effort to resolve
the matter quickly.
In the future, we may amend this Privacy Policy as our information
practices change. Any such changes will be posted to this site
prior to the implementation of any changes.
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